Legal
Last updated: August 5, 2026. This policy explains how Crown Agency collects, uses, and protects your information.
When you interact with the Crown Agency website — including submitting our contact form or enquiring about a vehicle — we may collect information such as your full name, email address, mobile number, and the contents of any message you send us. We may also collect basic technical information such as browser type and general usage data to help us maintain the website.
We use the information you provide to respond to your enquiries, provide quotes or information about our vehicles and services, process any purchase or service requests, and improve our website and offerings. We do not use your information for any purpose beyond what is reasonably necessary to serve you as a customer.
By submitting the contact form and accepting our terms and conditions, you consent to receive communications from Crown Agency via SMS, WhatsApp, and/or Email regarding your enquiry, our vehicles and services, and related updates. Message and data rates may apply. You may withdraw this consent at any time by contacting us using the details below.
Crown Agency does not sell your personal information. We may share your information with trusted service providers who assist us in operating our business (such as communication, financing, or hosting providers), and only to the extent necessary for them to perform those services, or where required by law.
We take reasonable administrative and technical measures to protect the information you share with us from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
You have the right to request access to, correction of, or deletion of the personal information we hold about you, and to withdraw consent for communications at any time. To exercise any of these rights, please contact us using the details in Section 9.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with a revised "last updated" date.
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Crown Agency
G34, Biplabi Kanailal Bhattacharjee Sarani, Kolkata 700034
Ward No: 072
Phone: +91 82505 96091
Email: rina@crownagency.store